Privacy Policy
Last updated: April 2025
Data We Collect
We collect information you provide when submitting requests through our website or contacting us directly: name, email address, phone number, and details of your enquiry. We do not collect or store payment information on our website.
How We Use Your Data
Your personal data is used exclusively to respond to your enquiry and manage your concierge mandate. We do not sell, share or lease your personal data to any third party for marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. You may request deletion of your data at any time.
Your Rights
Under applicable data protection legislation, you have the right to access, rectify, erase, restrict processing, and port your personal data. To exercise these rights, contact us at the email address below.
Security
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. All communications are encrypted in transit.
Contact
For any privacy-related enquiry, please contact our Data Protection Officer at: privacy@ffgrconcierge.com